The best broadband for you will depend on what you’re using it for and how many of you are using it at one time. You should also think about how long you’ll need it for, based on your student accommodation or property lease. It may work to sign up for a whole year or two-year commitment period or you may need to roll month-to-month.

Students who are doing lots of uploading (for example, when submitting big projects or bits of coursework) or downloading (for example, when saving important documents or research to their devices) may find that they need faster broadband, with more bandwidth, to ensure these activities don’t take up too much extra time or disrupt the connection for others in the household. We’d recommend a 150Mb or 500Mb package.

It’s also worth considering whether the upload speeds are equal to the download speeds. Hyperoptic offers equal speeds on our 150Mb packages and above – and all our plans come with totally unlimited data.

Reliability is also an important factor. Full fibre is the UK’s most reliable broadband technology, so it usually best if you’re looking for service you can count on.

In addition to great customer service and connection reliability, you should also consider:

- Speed. The more people in your accommodation, the more Mbps you’re likely to need. It’s also important to consider what your connection will be used for, since activities like gaming or uploading big coursework files might take up more bandwidth.

- Commitment periods. Depending on your rental agreement, you should be sure to choose a broadband package that suits your needs. Lots of broadband companies offer 12 or 24-month contracts, or you may be looking for something more flexible like monthly rolling.

- Value. Before you sign up to a broadband agreement, make sure you understand any costs involved and whether it’s good value for money. Be aware of any activation fees or price increases during your commitment period, so you can budget accordingly.

You can test your broadband speed at any time using an online speed test.
This will show you things like your current upload and download speeds and can help you identify if there are any issues with your broadband connection. If you’re not happy with the speeds you’re seeing, there could be some easy steps you can take to improve things. You may also choose to upgrade your broadband package to get more speed.

Deciding which broadband is best for you might take some time – or you might know right away! It’s never too early to start looking into different providers and researching things like latest offers or recent reviews.
Once you’ve made your decision, it’s worth considering how far in advance you might need to place your order for service since you may need to arrange an install at your property. It’s usually best to place your order as soon as possible to ensure you can get online quickly.
And if your property doesn’t need an install – for example, if it’s already been connected to Hyperoptic in the past – it’s possible that you can get online in minutes!

If you’d like to stay with Hyperoptic and are moving to an address within the same building, we can usually move your service across quickly and free of charge.
If you’re moving to a different address in a different building, which can still get our service, we will need to set up a new account for you.
If we can’t provide service at your new address, you can still register your interest there to receive any updates if we decide to connect that property in the future.

There are a few different types of broadband including fibre broadband (full fibre, like FTTP and part-fibre, like FTTC), ADSL, satellite and mobile.
Which broadband is best for you will depend on what types are available at your address and what your specific internet needs are.

Your download speed is the speed at which you can download or stream things from the internet (for example when you’re downloading a film to watch later or streaming a lecture online).

Your upload speed is the speed that you can upload things to the internet (for example, uploading your coursework or posting photos from last night on social media).